XGEN Brands - Shipping
Your package will be shipped in a plain box or envelope without advertisements and will have the following return address:
201 Precision Road
Horsham, PA 19044
Shipping Rates
In the United States:
- $9.99 | Standard (3-10 business days)
- $29.99 | Two-Day Shipping (2 business days)
- $39.99 | One-Day Shipping (1 business day)
Outside the United States:
- We do not offer shipping outside of the United States at this time.
* All shipping rates are based on size, weight and destination of the package. Final shipping rates are displayed once zip code is entered during checkout.
Order Processing
All orders are processed in the sequence received and generally ship within 1-2 business days of receipt of the order (transfers and large orders may require additional time). Orders placed on holidays and/or weekends will be processed the next business day.
Expedited orders (two-day and one-day shipping) are prioritized in our queue for rapid processing, however that does not guarantee your order will be delivered within one or two days. By requesting One-Day or Two-Day shipping, you will ensure that your order will be delivered within 2 business days after it has left our facility. We make every effort to ship all orders daily, however due to heavy volume we are not always able to do so. Also, USPS, DHL, UPS and FedEx do not count Saturdays, Sundays, or holidays as part of their expedited services. Orders placed after 12pm EST Monday-Thursday also may not be processed until the following business day.
Tracking Your Package
When your package ships, you will receive an email that contains the tracking number. You can also find the tracking link to your package by logging into your account and viewing its status. Please note, most carriers ask that you wait up to 24 hours for the tracking information to be updated.